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Synercom Pharmacy Management
Flexiblity for Multi-Store Operations
Synercom offers a unique blend of flexibility and control to pharmacy management. Used by independent and chain pharmacies, Synercom is intuitive and secure with features that enable pharmacists to maximize their time by keeping them focused on their patients and on their business.
The ability to centrally manage receivables for third party claims and patient charges from a corporate office reduces pharmacy workloads and enhances control and collection efforts. Controls may be set by a corporate office or by a pharmacy owner for receivables, discounts, margin alerts, and drug selection. For multi-store environments, Synercom allows multiple pricing regions so that all pharmacies stay ultra-competitive while maximizing margins.
As prescription volumes continue to grow, speed and efficiency become much more important to your over-all operation. With Synercom, you have options such as workflow management, disease management, integrated voice response systems (IVR touch-tone refills), and automated dispensing system interfaces.
Synercom's features allow your pharmacists to maximize their time by keeping them focused on your patients, and ultimately your business.
Multi-Store Management
Enhance operational control of multiple pharmacies, manage patient and third party accounts receivable, financial reports, and file maintenance functions from a single location with out chain host solution.
- Central Profiles - Enhance services for patients that travel between your pharmacies with HCC's Central Profiles module. Activate real-time chain-wide Drug Utilization Review (DUR) and Patient Profiles for new and existing patients.
- Chain-Wide Drug Utilization Review (DUR) - Provide customers with an unprecedented level of profile review, no matter which one of your stores they shop in.
- Central Claims Reconciliation - Manage plan receivables with support for electronic remittance files.
- Central Accounts Receivable - Patients may charge purchases at any of your stores, then remit payment by mail to your central office or through Synercom's in-store Alpha-POS point of sale system.
- Centralized Reporting - Review sophisticated management reports for individual stores and chain-wide reporting in a single location.
- Centralized Pricing - Establish pricing philosophies centrally with sensitivities for regional and zone pricing demands.
- Corporate Messaging - Broadcast messages to pharmacies daily from Central with proof of delivery.
- Pharmaceutical Care - Build corporate protocols for disease management for broadcast to the pharmacies' Alpha-Care pharmaceutical care system.
- Point of Sale - Integrate point of sale (POS) transaction data from all sites into EZ-Data Warehouse by FDS, Inc., an SQL centralized database for enhanced control and velocity reporting.
- Maintenance Refill - Enhance the value of your services to patients by offering automatic refills and reduced wait time. Refills can be pre-filled from an automated queue prior to prescriptions' due date.
Inventory Management
Synercom provides efficient, automatic, and site-specific inventory management and replenishment with corporate accountability.
- 340B Program Administration - Use this link to learn more.
- Personal Digital Assistant (PDA) Interface for easier inventory data entry
- Included electronic wholesaler interfaces
- Electronic contract cost update support
- Historical reordering and forecasting reports
- Innovative drugs overstocked report
- Electronic returns to wholesalers
- Generic groupings to reduce inventory
- First In, First Out (FIFO) costing for more accurate reporting
- Daily availability of central inventory valuation
Integration with HCC Products
- EZ-Flow Workflow System
- EZ-Sign Signature Capture
- EZ e-Script Electronic Prescribing
- Alpha-Care Pharmaceutical Care
- EPS - Extended Pharmacy Services,
a telepharmacy solution