HCC Career Center

Positions Available

HCC employees work in a variety of positions in administration, product support and production, programming, communications, network administration and web development, marketing and sales, shipping and receiving, and inventory control. If you are a team-oriented individual who always puts "customers first," you are invited to submit your resume.

Requirements

Local candidates only.
Basic skills tests and reference checks will be completed prior to hiring.
At time of hire, a mandatory drug screen and baseline physical examination are required.

Positions Available

Product Support Specialist

Department Product Support

Summary Provide telephone and dial-in technical support services to end users for a variety of proprietary software applications, including but not limited to: Pharmacy, Accounts Receivable, Nursing Home, and retail Point-Of-Sale. Support skills in retail Operating Systems including Windows and UNIX.

Partial
Duties

Handle incoming and follow-up calls with customers.

Utilize call-tracking system to document issue, action and resolution on all calls.

Ownership and resolution of all issues assigned in a timely manner.

QC new and current software releases.

Keep positive Customer Service attitude while dealing with a range of customers and stress levels.

Required
Skills

Linux, UNIX, Open Server, Windows 2000/XP operating systems - intermediate level

Intermediate level hardware and peripheral knowledge

Analytical troubleshooting

Ability to multitask and handle frequently changing priorities

Strong written and oral communication skills

Professional telephone and personal demeanor

Typing 35wpm

Education
&/or
Experience Minimum of two years experience in a Support/Service environment. This position requires both Technical Support and Customer Service abilities. This is not a scripted Call Center environment.

Software Developer ASP

Department Software Development

Summary Create, develop, and test applications, ASP.NET web pages, or stored procedures in the required languages to serve up customer and/or management data as needed for value added services to the pharmacy industry in the form of competitive switching services, online claims reviews, electronic Durable Medical Equipment claims processing, market share administration, and pharmacy profitability management

Required
Skills

VB ASP.NET (2 years)

SQL Server 7.0 + (3 years)

VB.Net or C# (2 years)

HTML Programming (3 years)

T-SQL (3 years)

Stored Procedures (3 years)

ADO.Net (2 years)

Other Desired
Skills

C++, VB6, Web Services, Java

Education
and/or
Experience Bachelor's Degree in Computer Science or Computer Information Systems and business experience in the development languages listed above; 2+ to 5 years relevant work experience with at least 3 years required experience coding ASP applications.

More Employment Information

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Department	Product Support
Summary	Provide telephone and dial-in technical support services to end users for a variety of proprietary software applications, including but not limited to: Pharmacy, Accounts Receivable, Nursing Home, and retail Point-Of-Sale. Support skills in retail Operating Systems including Windows and UNIX.
Partial Duties	Handle incoming and follow-up calls with customers. Utilize call-tracking system to document issue, action and resolution on all calls. Ownership and resolution of all issues assigned in a timely manner. QC new and current software releases. Keep positive Customer Service attitude while dealing with a range of customers and stress levels.
Required Skills	Linux, UNIX, Open Server, Windows 2000/XP operating systems - intermediate level Intermediate level hardware and peripheral knowledge Analytical troubleshooting Ability to multitask and handle frequently changing priorities Strong written and oral communication skills Professional telephone and personal demeanor Typing 35wpm
Education &/or Experience	Minimum of two years experience in a Support/Service environment. This position requires both Technical Support and Customer Service abilities. This is not a scripted Call Center environment.

Department	Software Development
Summary	Create, develop, and test applications, ASP.NET web pages, or stored procedures in the required languages to serve up customer and/or management data as needed for value added services to the pharmacy industry in the form of competitive switching services, online claims reviews, electronic Durable Medical Equipment claims processing, market share administration, and pharmacy profitability management
Required Skills	VB ASP.NET (2 years) SQL Server 7.0 + (3 years) VB.Net or C# (2 years) HTML Programming (3 years) T-SQL (3 years) Stored Procedures (3 years) ADO.Net (2 years)
Other Desired Skills	C++, VB6, Web Services, Java
Education and/or Experience	Bachelor's Degree in Computer Science or Computer Information Systems and business experience in the development languages listed above; 2+ to 5 years relevant work experience with at least 3 years required experience coding ASP applications.